Frequently Asked Questions
Yes! There is a rapidly escalating drinking water crisis in our communities because of PFAS and new “Forever Chemicals” being detected in our drinking water supplies. Check with your local regulatory agency for the latest information:
- New York State Department of Environmental Conservation – PFAS
- New York State Department of Health – PFAS
- Connecticut Department of Energy & Environmental Protection – PFAS
What tests do I need?
You may choose any of the test packages for general testing purposes or youmay choose one of the regulatory testing packages. If you do not see something that suits your needs, please CONTACT US.
To be certain your drinking water hasn’t been affected, it is best to get your water tested once per year. Check with your local health department for other testing requirements.
We offer five drinking water testing options for Well Water or Municipal Drinking Water—from Standard to the new Forever Chemicals test. The recommended test you perform is based on a variety of factors. For instance, the Standard Water Test will provide a general indication of water quality and address basic indicators; whereas the Gold Water Test is recommended for those living near potential sources of contamination like farms or industrial sites. For a complete breakdown of our water test kits, visit our order page.
Per- and polyfluoroalkyl substances (PFAS) are a diverse group of human-made chemicals used in a wide range of consumer and industrial products. These chemicals seep into water from factories, landfills, and other sources. They’re often called “forever chemicals” because they don’t easily break down in the environment. PFAS chemicals have been linked to many adverse health outcomes, including kidney and testicular cancer, thyroid problems, liver disease, decreased fertility, and developmental problems.
YORK Analytical Laboratories is certified in both New York and Connecticut to analyze PFAS in both potable and non-potable water. YORK uses the United States Environmental Protection Agency (USEPA) 537.1 for potable water and USEPA draft method 1633 for non-potable water.
We have five laboratories for drinking water quality testing and one customer service center throughout the Hudson Valley, New York City and Connecticut where people can pick up and return water sample testing kits. Our locations are: the Nyack service center (Nyack, NY), the Queens Analytical Lab (Richmond Hill, NY), the Long Island service center (Islandia, NY), the Staatsburg Service center (Staatsburg, NY), the Stratford Analytical Lab (Stratford, CT), and the Newtown Analytical Lab (Newtown, CT).
All water testing and analysis is performed by YORK Analytical Laboratories. Independent and family-owned, YORK Analytical is the most respected name in environmental testing in the Greater New York region with 30 years of expert analyses. Our What’s in Your H2O water testing service was created to offer fast and accurate analysis of drinking water from your private wells or municipal supplies.
YORK is a NELAP accredited laboratory and maintains comprehensive certifications in various states including: do we focus this on drinking water?
- New York State Dept. of Health Nos. 10854 and 12058
- Connecticut Dept. of Health Nos. PH-0723 and PH-0721
- New Jersey Dept. of Environmental Protection Nos. CT-005 and NY-037
- Pennsylvania Dept. of Environmental Protection No. 68-04440
The water sampling and testing process is simple. Please note—you must return your water samples the same day you collect them. Please allow ample time for courier service scheduling, if applicable.
Yes! You can choose to have an H2O Customer Services member come to your location to collect the water samples. There is a home collection service fee. We serve Connecticut, Hudson Valley area and New York City.
You will receive by email your final drinking water analysis report within the timeframe indicated on the test you ordered. Timeframes vary depending on test kits, with Standard, Silver, and Gold Water Tests taking between 3-5 business days and Platinum and Forever Chemicals Water Tests taking between 7-10 business days.
Yes, if you need a rush turnaround, we’ll be able to accommodate the request. However, some tests require more time than others and we can’t guarantee a specific turnaround until we receive the sample and request.
Water Test Kit pricing varies depending on the level of testing being performed. Prices range from $310 for our Standard Water Test to $925 for our Platinum Water Test. For a full pricing breakdown, visit our water test kit order page.
Check with your local health department to review your results. Please see our resources page or call 203-270-9973 to speak with a representative for further information.
Our business partner program is great for a variety of business types, including home inspectors, water treatment professionals, well drillers, plumbing companies, realtors and real estate attorneys, veterinarians, and more!
Our business partners are able to provide their clients a number of benefits. These include coupon codes for drinking water test discounts and upgrades and PFAS and drinking water safety education tools to share. Business partners are also able to close transactions faster with a local, professional water testing lab that delivers quick turnaround analysis.
Once you enroll with in the Business Partner Program, we schedule a call with a leader of our Water Testing Division to learn about your business and customers, and potential water testing needs. We explain the program benefits and partner pricing, and then schedule a home water test if you’d like to see the process and quality of our testing and reporting.
We then add your company information to our Preferred Vendor List on our website, and in the reports we send to clients.
Visit our Business Partner page and fill out the form to start the application process.